Name Description Owner Last Modified
Documents
Love Letter Example

We're trying a love letter/break-up letter experiment this week, encouraging Library users to tell the Library how they really feel this week of Valentine's Day. It was somewhat spur-of-the-moment so it might not get a great deal of response, but next year we will start promoting it earlier. This is the example love letter we provided as part of the marketing to users.

John Laskowski 10-02-2020 15:13
Break-up Letter Example

We're trying a love letter/break-up letter experiment this week, encouraging Library users to tell the Library how they really feel this week of Valentine's Day. It was somewhat spur-of-the-moment so it might not get a great deal of response, but next year we will start promoting it earlier. This is the example break-up letter we provided as part of the marketing to users.

John Laskowski 10-02-2020 15:10
Coral Sheldon-Hess' UX consideration model

A UX maturity model by Coral Sheldon-Hess (source: http://www.sheldon-hess.org/coral/2013/07/ux-consideration-cmmi). It might help you track progress in embedding UX at your library.

Shelley Gullikson 03-01-2020 20:00
Adjacency & Bullseye Mapping

I haven't seen bullseye maps used before but we found it helpful when specifically discussing spatial use, service adjacency, and patron visibility.  

John Laskowski 12-12-2019 16:15
Scope-Pool Matrix

This matrix shows the transition from quantitative data to qualitative data against a matrix of the size of your participation pool and the width/narrowness of study focus.

John Laskowski 30-11-2019 20:52